Custom Software Development
For businesses that need a website, an operational back office, a member platform and long-term maintenance handled as one system.
Service Areas
Service Areas for Overseas Chinese Businesses
This page groups the technical work we take on into six areas, so a requirement can be matched to the right entry point before a project is scoped. Each area links to the page that describes the scope, the deliverables and the delivery process.
Six Service Areas
Scope by Requirement
Internal Link Hub
- Grouped by what the business needs, not by technology name
- Every area maps to a page with scope and deliverables
- Useful when comparing two or three possible directions
Six Areas
Six Directions We Are Asked About Most
Each area below describes who it fits and what the engagement usually covers.
AI Agents and Automation
For teams evaluating an AI assistant, AI customer service, a knowledge base, retrieval over documents or private deployment.
Website and Lead Generation
For brand sites, inquiry-driven sites and content-led pages that need to be readable by search engines and useful to buyers.
Chinese-Speaking Delivery
For owners who want to discuss requirements in Chinese while the delivered site reads naturally to an overseas audience.
System Integration and Back Office
For requirements involving CRM, ERP, payment, logistics, email or reporting connections across systems that already exist.
Long-Term Maintenance and Content
For teams that already run a site or system and need continuous search optimisation, content updates and feature expansion.
Where Each Area Leads
Entry Points by Requirement
Custom Software Development
Scope for websites, back offices, member systems and integrations.
AI Agent Development
Scope for knowledge bases, service assistants and workflow automation.
Case Studies and Delivery Scenarios
Representative delivery situations, described by industry and problem.
Process, Time Zones and Support
The questions that usually come up before an engagement is agreed.
Topic Pages
Three Focused Topic Pages
Where a requirement is already specific, the topic page covers it in more detail than a service area can.
Website Development
Brand sites, inquiry-driven sites, content structure and back-office maintenance.
AI Customer Service
Support routing, automated FAQ answers, handover to staff and intake before a ticket.
RAG Knowledge Base
Document retrieval, knowledge governance, cited answers and access control.
Search Vocabulary
Terms Buyers Use When Searching
These terms describe the same work from different angles. Each one belongs on the page that covers it, rather than being collected on a single list.
custom software development
AI agent development
Chinese-speaking development team
website development
AI customer service
RAG knowledge base
system integration
back-office systems
offshore development
private deployment
Scope Discussion
Send the current situation and we will map it to one of these areas.
A short description of the existing system, the people who use it and the outcome you need is enough to start.
