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Haichuang Global Haichuang Global Technology Services for Global Chinese Businesses
Global Delivery · Seven Regions + Hong Kong

Software Built to Run Long-Termfor Global Chinese Businesses

Haichuang delivers from its Chengdu delivery center and maintains dedicated sites for North America, Europe, East Asia, Southeast Asia, South America, the Middle East and Africa, plus a dedicated Hong Kong site. Each site adapts scope, payment landscape, language environment and device conditions to local requirements, and publishes the cases delivered in that region.

  • Websites and Brand Sites
  • Apps and Business Systems
  • AI Agents and Knowledge Bases
Scroll to regional sites

What We Deliver

We build practical digital foundations for branding, operations, systems integration and AI-assisted execution.

Website Delivery

Corporate websites, SEO-oriented service pages and inquiry funnels structured for overseas decision-makers.

Business Systems

Operational systems for membership, orders, approvals, reservations, quoting and internal coordination.

Integrations

Payment, logistics, CRM, ERP, messaging and internal APIs connected through stable business workflows.

AI Agents

Knowledge assistants, support automation and workflow-triggered AI execution for real operational use cases.

Strengths

We prioritize delivery quality, structural clarity and long-term maintainability

  • Traditional Chinese, Simplified Chinese and English coordination
  • Google-friendly information architecture
  • Brand websites and independent site planning
  • Back-office systems and workflow design
  • AI integration for actual operating processes
  • Long-term maintenance and iteration support
Process

How We Work

  • 01 Discovery: clarify goals, users and business constraints
  • 02 Scope: define delivery stages, architecture and schedule
  • 03 Build: execute design, development and integration
  • 04 Operate: support launch, iteration and ongoing maintenance
IoT Development

IoT Development Services

From device connectivity and data collection to real-time monitoring and back-office management, we connect field equipment with online systems and build IoT applications that can keep expanding.

Service Capabilities

  • Device onboarding and protocol integration (MQTT, Modbus, OPC UA and similar)
  • Sensor data collection and edge reporting
  • Real-time monitoring and status dashboards
  • Alerting and work-order routing
  • Equipment maintenance and service history
  • Cloud-edge coordination and back-office management

One connected path from device to system

We plan the split between device side, cloud and back office around the actual operating scenario, leaving room for later expansion and long-term operations.

Representative Cases

Typical Delivery Cases

These case directions show how we typically structure websites, systems, integrations and AI-enabled solutions for overseas projects.

APP Development

Appointment service application for overseas Chinese communities

A multi-role appointment system that connects end users, merchants and administrators to improve scheduling, notifications and service coordination.

Website Build

Brand website and Google SEO inquiry structure

A clearer information architecture and service-page structure designed to strengthen discoverability and conversion in overseas markets.

IoT Development

Equipment monitoring and operational data platform

A centralized view for equipment status, alerts and maintenance records across warehouse, rental and industrial operating scenarios.

AI Agent

Enterprise knowledge base and AI support assistant

A RAG-based support structure that improves response efficiency for standardized inquiries while preserving human takeover paths.

Regional Case Library

Global Delivery: Case Libraries by Region

Each market is delivered under its own data-protection rules (GDPR, HIPAA, PDPA) and payment landscape. Cases are filed by region and stay in step with the regional sites.

North America

Countries and territories: United States, Canada

E-commerce & DTC

DTC furniture brand website rebuild, Los Angeles

Client: Furniture brand in Los Angeles (family-owned, name withheld under NDA)

The site moved from a catalogue to a revenue channel: standardised product fields reduced repeat enquiries, advertising could split landing pages by category and scenario, and content updates no longer depended on an agency.

Restaurant chains

Multi-location ordering and loyalty system, New York

Client: Chinese restaurant group in New York (six locations, Chinese founding team)

Six locations now share one menu and one loyalty programme, and head office can see per-store margin daily. With a larger share of orders placed directly, dependence on platforms fell and promotions could be scheduled on the company’s own terms.

Real estate brokerage

Real estate CRM and listing sync, Bay Area

Client: Chinese real estate brokerage team in the San Francisco Bay Area (20+ agents)

Listing status and the public website stay consistent, so clients no longer ask whether a property is still available. Client records moved from individual hands into a team asset, and staff turnover no longer takes the relationship with it.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

Europe

Countries and territories: Germany, France, the Netherlands, Belgium, Spain, Italy, the United Kingdom

Food wholesale

Asian food wholesale ordering and distribution system, Germany

Client: Asian food wholesaler in Frankfurt (serving German-speaking restaurant clients)

Orders moved from paper notes taken by phone to customer self-entry, and missed orders effectively disappeared. Near-expiry stock is flagged in advance, reducing write-offs, and commission no longer depends on manual tallies.

Restaurant chains

Multi-brand restaurant website and reservations, Paris

Client: Chinese restaurant group in Paris (four brands, seven locations)

Brand presentation is consistent and French content is maintained in-house by the group marketing team. Reservations moved online, easing pressure on front desks at lunch, and structured allergen and price data reduced customer enquiries.

E-commerce & DTC

Cross-border home goods store with OSS tax integration, Netherlands

Client: Home goods cross-border seller in Amsterdam (pan-European sales)

The store captured incremental traffic beyond the marketplace. Tax data exports monthly, so filings no longer require manual assembly, and consistent service answers reduced return disputes.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

East Asia

Countries and territories: Japan, South Korea, Hong Kong (China), Macao (China), Taiwan (China)

Trade & wholesale

Japan-China trading house order and credit management, Osaka

Client: Japan-China trading house in Osaka (food and household goods import and wholesale)

Order entry moved from manual transcription to structured capture with fewer errors. Excess shipments are blocked by the system, moving bad-debt risk forward, and reconciliation shifted from a month-end push to a weekly routine.

Restaurant chains

Multilingual ordering and reservations for a Chinese restaurant chain, Tokyo

Client: Chinese restaurant chain in Tokyo (five locations, including a tourist district branch)

Ordering friction at the tourist-district branch dropped noticeably. Reservations moved online, relieving front-desk pressure at peak, and head office can see dish mix and table turnover by store for the first time.

Retail chains

Beauty retail stores and membership system, Seoul

Client: Chinese-owned beauty retail brand in Seoul (eight stores plus online shop)

Once points were unified, repeat purchases across channels entered one data set. Promotion rules became consistent and price conflicts disappeared, while store stock can serve online orders, reducing simultaneous stockouts and overstock.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

Southeast Asia

Countries and territories: Singapore, Malaysia, Indonesia, Thailand, Vietnam, the Philippines

Restaurant chains

Multi-brand ordering and central kitchen for a restaurant group, Singapore

Client: Chinese restaurant group in Singapore (nine locations, one central kitchen)

The central kitchen plans production against actual store sales, reducing both stockouts and surplus. Customers no longer encounter different prices on platforms and in store, and brand-level margin is visible at group level.

Retail chains

Supermarket membership and promotion system, Kuala Lumpur

Client: Chinese supermarket chain in Kuala Lumpur (fifteen locations)

Promotions moved from printed posters to configurable, measurable campaigns. Member data now covers every store, promoted-item shortages fell, and campaign results can be reviewed afterwards.

E-commerce & DTC

Beauty e-commerce store with live-stream order intake, Jakarta

Client: Chinese beauty brand in Jakarta (marketplace stores plus live-stream selling)

Orders from live-stream spikes no longer depend on manual transcription and error rates fell. Completed local payment support reduced abandonment, and customer service moved from switching tools to a single queue.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

South America

Countries and territories: Brazil, Argentina, Chile, Peru, Colombia, Ecuador

Trade & wholesale

Import wholesaler order and receivables system, São Paulo

Client: Chinese import wholesaler in São Paulo (household goods and electronic accessories)

Receivables moved from what the salesperson remembers to what the system shows. Instalments are written off one by one, so finance no longer searches chat history, and overdue customers are blocked at order entry.

Retail chains

Wholesale market stall and warehouse integration, São Paulo

Client: Merchant association at a Chinese wholesale market on Rua 25 de Março, São Paulo (38 stalls)

Stall quotations now rest on actual available stock, reducing the “we have it” then “we do not” pattern. Transfers moved from phone calls to system transfer orders, and the market operator can see actual turnover by stall for the first time.

Mining & resources

Mining supply and inventory system, Lima

Client: Mining supply provider in Lima (Chinese-owned)

Project cost moved from month-end estimation to real-time consolidation, and inventory accuracy improved, reducing emergency purchasing. Deliveries are traceable, so complaints can be answered with evidence.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

Middle East

Countries and territories: United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Oman

Trade & wholesale

Re-export trader order and letter of credit management, Dubai

Client: Chinese re-export trading company in Dubai (distribution to Africa and the Middle East)

Document discrepancies are identified before presentation, so negotiation runs more smoothly. Exchange gains and losses are separately visible, quotations have a basis, and true profit per order can be calculated.

Engineering contracting

Construction progress and payment application system, Riyadh

Client: Chinese engineering contractor in Riyadh (MEP and fit-out subcontractor)

Payment applications are more complete, reducing back-and-forth. Subcontract settlement now aligns with client acceptance, and cost overruns are flagged mid-project rather than at completion.

Building materials

Building materials inventory and project delivery, Dubai

Client: Chinese building materials supplier in Dubai (tiles, sanitaryware and panels)

Reserving stock for projects reduced emergency purchasing. Delivery notes and reconciliation share one basis, cutting settlement disputes, and procurement has historical price comparison to work from.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

Africa

Countries and territories: Nigeria, Kenya, South Africa, Egypt, Tanzania, Ghana

Engineering contracting

Road project cost and progress system, Lagos

Client: Chinese engineering contractor in Lagos (roads and municipal works)

Material over-consumption is identified mid-project rather than settled at completion. Equipment cost consolidates by project, giving quotations a basis, and progress records with photographs answer client enquiries quickly.

Mining & resources

Mine site materials and workforce system, Tanzania

Client: Chinese mining services company in Dar es Salaam (site materials and logistics)

Stockout stoppages decreased. Hours data is traceable, reducing payroll disputes, and fuel and parts consumption now has a comparison baseline so anomalies are visible.

Trade & wholesale

Multi-currency wholesale inventory system, Lagos

Client: Chinese trade wholesaler in Lagos (building materials and household goods)

Exchange gain and loss is separately visible, so quotations can compute a floor price. Receivables are traceable with a basis for collection, and a single stock basis reduced overselling.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

Hong Kong

Countries and territories: Hong Kong, China

Retail chains

Retail replenishment and stocktake for a Hong Kong chain

Client: A Hong Kong retail chain (12 stores, food and household goods)

Ordering moved from experience to confirming suggestions, reducing both stockouts and overstock. Stocktakes moved from next-day to same-day. Inter-store transfers no longer depend on phone confirmation.

Logistics & fulfilment

Last-mile delivery and proof of delivery for a Hong Kong carrier

Client: A Hong Kong logistics carrier (delivery team of about 60)

Allocation moved from phone calls to in-app acceptance. Proof of delivery returns immediately, so enquiries no longer involve hunting for photos. Exception reasons are recorded consistently and can be checked with customers.

Real estate brokerage

Property listing and client follow-up for a Hong Kong agency

Client: A Hong Kong estate agency (3 branches)

Listings are maintained once, with the website matching internal records. Client follow-up is traceable across handovers, and routine enquiries are answered at the first layer.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

Central Asia

Countries and territories: Kazakhstan, Uzbekistan, Kyrgyzstan

Trade & wholesale

Building materials and machinery trading system

Client: A building materials and machinery trader (cross-border wholesale, about 12,000 orders a year)

Quotes are generated from the price list instead of retyped, and discount approvals leave a record. Three warehouses now share one ledger and monthly count differences are reconciled line by line. Margin on foreign-currency purchases converts automatically.

Food wholesale

Agricultural and food wholesale order and delivery system

Client: A food and agricultural wholesaler (four cities, more than 200 stores)

Duplicate and missed orders stopped. Routes are planned by order volume and delivery windows for fresh produce are controllable. Returns carry standard reason codes and reconciliation disputes fell.

Logistics & fulfilment

Customs clearance documentation and milestone tracking

Client: A cross-border logistics provider (about 6,000 consignments a year)

Documents are collected per consignment instead of being searched out of email. Each party records its own milestone, so enquiries no longer route through phone calls. Exceptions carry common codes and responsibility is traceable.

Client names are anonymised under confidentiality agreements; cases explain implementation approach and delivery boundaries.

Delivery Method

A four-phase delivery method

Projects proceed in phases, each closing with a confirmable output and an acceptance record. The boundary between phases is explicit, which keeps schedule, cost and quality under control.

  1. 01

    Requirements and scope

    User roles, business processes and first-phase scope are mapped into a requirement list, process diagrams and a clickable prototype, defining what this phase delivers.

    Phase sign-offRequirement list and prototype signed off

  2. 02

    Design and review

    Visual and interaction designs are completed, together with decisions on multilingual editions, compliance pages (privacy policy, cookie notice) and payment handling.

    Phase sign-offVisual design, interaction design and compliance pages signed off

  3. 03

    Build and integration

    Runnable builds are delivered module by module and demonstrated at each stage, alongside API integration, data migration rehearsal and load testing.

    Phase sign-offStage demonstration and integration records

  4. 04

    Launch and operations

    A launch checklist is executed, monitoring, alerting and restore drills are completed before handover, and further iteration and support are scheduled as required.

    Phase sign-offLaunch checklist and restore drill records

Assurance

How delivery quality is assured

The five items below are written into the contract and the implementation plan at kick-off, and serve as the criteria for judging delivery quality.

Documentation

A handover-ready document set

Requirements, API documentation, database notes, deployment guide, operations manual and acceptance records are delivered with the project, so an internal team or a third party can take over maintenance.

Compliance

A compliance checklist before build

During solution design we list the data protection, tax and sector requirements of the target market and confirm each item before development begins. Formal legal judgement is confirmed by a local adviser.

Quality

Performance and accessibility baselines

Performance budgets follow the target market’s network conditions and device mix; WCAG 2.1 AA basics are checked for contrast, keyboard reachability, focus states and form labels.

Change

Scope change management

Changes are raised as change orders, assessed for effort and schedule impact before approval, so quotation and delivered scope remain traceable.

Operations

Support after launch

Agreed response targets, monitoring and alerting, and monthly inspection reports. Releases use canary deployment and a rollback plan, and operations contracts are renewable annually.

Engagement Models

How engagements are structured

The choice depends on how well the requirement is defined and how firm the launch date is. All three models use the same delivery standard and documentation conventions.

Model one

Fixed-scope project

Fixed scope, fixed price, phased acceptance. Suited to projects with a clear requirement and a committed launch date.

Typical use: new systems, site rebuilds, version upgrades

Model two

Phased delivery

Delivery and settlement by milestone, with the first phase narrowed to a verifiable core process and subsequent scope added against business feedback.

Typical use: requirements that firm up as the business validates them

Model three

Ongoing operations

Operations, iteration and performance work on live systems, including monthly inspection, agreed response targets and quarterly capacity review.

Typical use: continuous maintenance and improvement of live systems

Company

Company information

The following details are provided for vendor onboarding, confidentiality agreements and procurement verification.

Legal name
Chengdu Haichuang Technology Co., Ltd.
Established
2016
Accreditation
National High-Tech Enterprise
Business scope
Custom software, website development, mobile applications, AI applications, IoT, system operations
Delivery centre
Chengdu, China
Website
www.cdhaichuang.cn
Contact

Project enquiry

Share your current operation, existing systems and first-phase objectives, and we will respond with a scope recommendation, delivery timeline and quotation.

Phone and WeChat

+86 173 6006 2006 (Chinese). WeChat is available on request. For English-language communication, please say so in your first message and we will assign the appropriate contact.

What to prepare

A short description of the current operation, existing systems or spreadsheets, target launch date and budget range. If the requirement is not yet defined, we help narrow the scope first.

Delivery and response

Our delivery centre is in Chengdu, China, with working sessions scheduled in your time zone. On-site meetings can be arranged at key milestones.

Solutions

Solutions by client type and industry

The same delivery process runs in every region, Hong Kong included. The pages below separate it by client type and by industry, covering the specific operating problem, the system boundary and the delivery scope for each.

Start with Assessment

If you are evaluating a website upgrade, a software system or AI implementation, we recommend starting with a requirement assessment.

We can review your current site, operating flow, data dependencies and delivery priorities first, then recommend the most suitable execution path and rollout sequence.