Customs clearance and warehousing for goods moving into the European hinterland
Amsterdam and the Port of Rotterdam handle a large share of Chinese goods entering Europe. Chinese-run freight forwarders and warehouse operators here work on one queryable record that links clearance status, stock on hand and onward delivery, with several consignments in the warehouse for the same customer at once.
These are the operating conditions we see in this city, and they decide where the system should start.
A single shipment may involve several customers, split deliveries, and storage fees calculated by day and by volume. Past a certain volume, spreadsheets no longer keep these figures consistent.
Dutch customers prefer iDEAL, and card-only checkout affects conversion. GDPR and cookie consent apply, and invoices must meet Dutch VAT formatting requirements.
These requirements shape data structures, page behaviour and deployment. Each is confirmed at solution stage; formal legal advice should be confirmed with a local adviser.
The services below have delivery records in this city and follow the same process, with milestones and acceptance items agreed before work starts.
Intra-EU B2B reverse charge, B2C OSS reporting and country-specific mandatory invoice fields are rules that must live in the system; otherwise finance adjusts entries by hand monthly. We configure tax rates, exemptions, languages and numbering rules in the order and invoicing modules, and run validation before each billing run.
European B2B clients and auditors ask who can access production data, how long access logs are retained, how quickly backups restore, and how fast vulnerabilities are patched. We turn access control, log retention, restore drills and patch cadence into routine quarterly reports, so compliance checks have material to work from.
The projects below took place in this city or served clients here, with background, deliverables and outcome stated for each.
Client: Asian food wholesaler in Frankfurt (serving German-speaking restaurant clients)
Restaurants and Asian supermarkets ordered by phone and WeChat, with orders written by hand; next-day deliveries were frequently missed or wrong. Goods carry shelf-life and batch requirements, so near-expiry stock was found by physically searching the warehouse. Sales commission was disconnected from cash collection, and month-end reconciliation consumed days.
Orders moved from paper notes taken by phone to customer self-entry, and missed orders effectively disappeared. Near-expiry stock is flagged in advance, reducing write-offs, and commission no longer depends on manual tallies.
Client: Chinese restaurant group in Paris (four brands, seven locations)
Each of the four brands had a legacy site with inconsistent styling and French content untouched for years. Reservations were taken by phone and could not be handled at lunch peak. Group-level campaigns and new dishes had no consolidated channel.
Brand presentation is consistent and French content is maintained in-house by the group marketing team. Reservations moved online, easing pressure on front desks at lunch, and structured allergen and price data reduced customer enquiries.
Client: Home goods cross-border seller in Amsterdam (pan-European sales)
Marketplace selling was constrained by commissions and rule changes. An independent store was planned but VAT reporting looked complex. Delivery times and return policies differ by country, and customer service gave inconsistent answers. Product pages lacked local language, holding conversion back.
The store captured incremental traffic beyond the marketplace. Tax data exports monthly, so filings no longer require manual assembly, and consistent service answers reduced return disputes.
Yes. Charges are calculated from inbound date, volume and rate, settled on outbound, with the invoice traceable to the specific goods and the number of days stored.
Stock is bound to location and batch, verified by scan at picking, and an operation that does not match the order cannot be submitted, so discrepancies surface before dispatch.
Client structures differ between cities in the same region; choose the delivery experience closest to you.
