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Haichuang Global Haichuang Global Technology Services for Global Chinese Businesses
Germany · CITY SITE

Frankfurt Software Development for Chinese-Owned Businesses

Germany's banking hub, where Asian food wholesale and restaurant supply concentrate

Frankfurt holds the largest concentration of Chinese food wholesalers and restaurant suppliers in Germany, serving customers across Hesse, Baden-Württemberg and Bavaria. Most still take orders by phone and WeChat and route delivery from a single warehouse. We build ordering, inventory and settlement systems around the way these businesses already work, so existing customers do not need to change how they order.

How business works in Frankfurt

How business works in Frankfurt

These are the operating conditions we see in this city, and they decide where the system should start.

Delivery windows are tight and orders arrive in small, frequent batches. A system that only records orders after the fact adds work rather than removing it; ordering, picking and settlement need to run on one record so sales staff can see by the end of the day which customers have not yet confirmed.

COMPLIANCE

Compliance requirements in Frankfurt

German websites must publish a complete Impressum identifying the service provider, and cookie consent must offer refusal as easily as acceptance. Invoices need sequential numbering and auditable VAT breakdowns, with EU intra-community reverse charge noted on the document.

These requirements shape data structures, page behaviour and deployment. Each is confirmed at solution stage; formal legal advice should be confirmed with a local adviser.

SERVICES

What we deliver in Frankfurt

The services below have delivery records in this city and follow the same process, with milestones and acceptance items agreed before work starts.

01 Business System Development

Multilingual invoices and VAT that calculate correctly

Intra-EU B2B reverse charge, B2C OSS reporting and country-specific mandatory invoice fields are rules that must live in the system; otherwise finance adjusts entries by hand monthly. We configure tax rates, exemptions, languages and numbering rules in the order and invoicing modules, and run validation before each billing run.

02 Website Development

Impressum, cookies and accessibility built into the template

The technical baseline for a European site is concrete: Impressum and privacy policy reachable, cookie categories refusable, no silent third-party requests from fonts or maps, and forms stating their processing purpose. We build these as template-level capabilities that new pages inherit, so each new page does not require a fresh audit.

CASE RECORDS

Delivery records in Frankfurt

The projects below took place in this city or served clients here, with background, deliverables and outcome stated for each.

Food wholesale Business System Development Mobile App Development

Asian food wholesale ordering and distribution system, Germany

Client: Asian food wholesaler in Frankfurt (serving German-speaking restaurant clients)

Challenge

Restaurants and Asian supermarkets ordered by phone and WeChat, with orders written by hand; next-day deliveries were frequently missed or wrong. Goods carry shelf-life and batch requirements, so near-expiry stock was found by physically searching the warehouse. Sales commission was disconnected from cash collection, and month-end reconciliation consumed days.

What we delivered

  • B2B ordering portal with self-service ordering, one-click reorder from history and customer-tier pricing
  • Delivery scheduling by route and time window, with driver-side scanning and exception reporting
  • Batch and shelf-life management with first-expiry-first-out prompts, near-expiry alerts and markdown handling
  • Commission and receivables reconciliation calculated automatically by customer and collection milestone

Outcome

Orders moved from paper notes taken by phone to customer self-entry, and missed orders effectively disappeared. Near-expiry stock is flagged in advance, reducing write-offs, and commission no longer depends on manual tallies.

Restaurant chains Website Development Business System Development

Multi-brand restaurant website and reservations, Paris

Client: Chinese restaurant group in Paris (four brands, seven locations)

Challenge

Each of the four brands had a legacy site with inconsistent styling and French content untouched for years. Reservations were taken by phone and could not be handled at lunch peak. Group-level campaigns and new dishes had no consolidated channel.

What we delivered

  • Group site plus four brand subsites under one visual system and French content standard
  • Online reservations allocated by location, time slot and party size, with configurable overbooking rules
  • French, English and Chinese content and menu management, with prices and allergens structured
  • Legal publication details, privacy policy and cookie consent completed

Outcome

Brand presentation is consistent and French content is maintained in-house by the group marketing team. Reservations moved online, easing pressure on front desks at lunch, and structured allergen and price data reduced customer enquiries.

E-commerce & DTC Website Development Business System Development

Cross-border home goods store with OSS tax integration, Netherlands

Client: Home goods cross-border seller in Amsterdam (pan-European sales)

Challenge

Marketplace selling was constrained by commissions and rule changes. An independent store was planned but VAT reporting looked complex. Delivery times and return policies differ by country, and customer service gave inconsistent answers. Product pages lacked local language, holding conversion back.

What we delivered

  • Independent store organised by category and scenario, in four languages (NL / DE / FR / EN)
  • VAT and OSS: destination-country rate calculation, invoice fields and reporting data export
  • Payments and logistics integrated with iDEAL, Bancontact, SEPA and local carriers
  • Returns and service: country-specific policies, prepaid return labels and a ticketing queue

Outcome

The store captured incremental traffic beyond the marketplace. Tax data exports monthly, so filings no longer require manual assembly, and consistent service answers reduced return disputes.

FAQ

Frankfurt FAQ

How is the time difference with Frankfurt handled?

Our working day overlaps the Frankfurt morning by five to six hours. Requirement reviews are scheduled inside that window, and a written progress note is issued every week so decisions do not wait for the next meeting.

Can the system run in German and Chinese at the same time?

Yes. Product names, invoice fields and interface labels are stored per language, so the warehouse works in Chinese while customer-facing documents are issued in German.

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