Africa case library: 8 projects across 8 industries

Challenge

Projects were spread across several states and consolidated by weekly reports. Diesel, bitumen and aggregate consumption was recorded on site, so over-consumption surfaced late. Equipment utilisation was unclear, and hired and owned equipment costs were mixed together.

What we delivered

• Work item progress reporting with site photographs and location data attached
• Material and fuel ledgers consolidating consumption by machine and by work item
• Equipment management covering owned and hired machine hours, maintenance and cost
• Cost dashboard comparing budget and actual, with over-consumption alerts

Outcome

Material over-consumption is identified mid-project rather than settled at completion. Equipment cost consolidates by project, giving quotations a basis, and progress records with photographs answer client enquiries quickly.

Challenge

Sites are far from the city and replenishment cycles are long, so a missing item stops work. Workforce entry and hours were recorded on paper, producing payroll disputes. Fuel and spare parts consumption was unclear.

What we delivered

• Material inventory with safety stock alerts generated against replenishment cycles
• Workforce entry and hours registration, with attendance data captured offline
• Fuel and spare parts issue ledgers consolidated by team and by machine
• Site dashboard covering stock, headcount on shift and daily consumption

Outcome

Stockout stoppages decreased. Hours data is traceable, reducing payroll disputes, and fuel and parts consumption now has a comparison baseline so anomalies are visible.

Challenge

Purchasing in USD and selling in naira while the rate moved daily meant quotations frequently ran at a loss. Credit was widespread and receivables were kept in a notebook. Warehouse and store stock did not agree.

What we delivered

• Multi-currency purchasing and sales with exchange-rate snapshots and gain/loss accounting
• Customer credit limits and payment terms, with automatic order blocking on overdue balances
• Shared stock between stores and warehouse, with transfers and stock counts
• Receivables dashboard by customer, salesperson and ageing

Outcome

Exchange gain and loss is separately visible, so quotations can compute a floor price. Receivables are traceable with a basis for collection, and a single stock basis reduced overselling.

Challenge

Dealers ordered by phone and WhatsApp and orders were transcribed by hand. Production scheduling ran on experience, so some specifications were out of stock while others piled up. Delivery and collection were tracked separately.

What we delivered

• Dealer ordering app with ordering by specification and visibility of stock and in-transit quantities
• Production scheduling generating proposals from orders and stock
• Delivery and receipt with driver confirmation and electronic proof of delivery
• Collection management reconciling order, dispatch and payment three ways

Outcome

Orders moved from chat history into the system, reducing missed orders. Scheduling now has a basis, cutting both stockouts and overstock, and collection can be matched to dispatch, making follow-up precise.

Challenge

During harvest, growers delivered in concentrated volumes and queued for weighing and settlement. Moisture and impurity testing was recorded by hand, causing price disputes. Large volumes of cash settlement did not match documentation.

What we delivered

• Automatic weighbridge capture with tickets bound to grower records
• Quality metric entry with grade-based pricing and on-the-spot settlement printing
• Grower records and delivery history supporting advance deduction
• Intake dashboard covering daily volume, average price and quality distribution

Outcome

Settlement moved from hours of queuing to an on-the-spot document. Quality data is recorded, reducing price disputes, and daily intake is visible the same day, making cash planning easier.

Challenge

The chain from port to inland destination is long and shippers could not see live status. Clearance documents and transport documents were disconnected. Demurrage occurred regularly without clarity on which stage was responsible.

What we delivered

• Document and transport linkage managed by shipment, with automatic milestone timestamps
• Vehicle scheduling and in-transit tracking with abnormal-stop alerts
• Customer portal for status and estimated arrival by shipment number
• Demurrage and detention cost attribution analysis

Outcome

Shippers check status themselves, reducing repeat enquiries. Milestone timestamps make responsibility traceable, so demurrage disputes have evidence, and scheduling is more balanced with less empty running.

Challenge

Agents are dispersed and cash did not reconcile against electronic balances. Commission settlement was checked manually. Device and training status across the network was unknown.

What we delivered

• Agent records and device management, including training and compliance status
• Daily reconciliation comparing cash, electronic balance and transaction records three ways
• Commission calculation and settlement statements generated by agent and period
• Anomaly and limit monitoring with threshold alerts

Outcome

Reconciliation moved from manual checking to a discrepancy list. Commission settlement is automated, raising agent confidence, and anomalous transactions are identified promptly.

Challenge

Delivery routes from the central kitchen to stores and direct customers were not optimised, and food arrived below temperature. Orders arrived by phone, WhatsApp and platforms and were easily missed. When power failed, the POS could not issue orders.

What we delivered

• Order aggregation pooling phone, messaging and platform orders into one queue
• Delivery scheduling and route optimisation allocated by time window and area
• Offline order entry with synchronisation on recovery, covering power and network loss
• Temperature and timeliness records with automatic overdue alerts

Outcome

Missed orders fell noticeably. Routes became more efficient, reducing late and temperature complaints, and trading continues during power cuts.